Sub-processors
In plain language
A sub-processor is a third party that processes Personal Data on Mobilyze’s behalf to help us deliver the Platform. This page lists the categories of sub-processors we engage and how to obtain the current itemized list. It supplements our Privacy Policy, which governs how we collect, use, share, and protect Personal Data.
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1 Sub-processor Categories
We engage sub-processors in the following categories. Each is bound by a written data-processing agreement that restricts their use of data to providing services to Mobilyze and requires appropriate security measures.
| Category | Purpose | Representative providers |
|---|---|---|
| Cloud hosting & infrastructure | Application hosting, databases, storage | Google Cloud Platform |
| CDN, DNS & edge security | Content delivery, DNS, DDoS/WAF protection | Cloudflare |
| Email & productivity | Business email, calendaring, document storage | Google Workspace |
| Transactional & marketing email | Delivery of platform and notification email | SendGrid, Amazon SES |
| Product analytics & performance | Aggregated usage and performance measurement | Google Analytics |
| AI & machine learning | AI-powered features that generate and analyze content, processing customer data. Paid service tier, under which the provider does not use submitted prompts or returned responses to train or improve its models. No AI aggregator, gateway, model hub, or self-hosted third-party model is used. | Google (Gemini API) — sole AI provider |
| Customer support & ticketing | In-app support and support ticketing | Atlassian (Jira Service Management) |
| CRM & marketing | Contact management and campaign attribution | HubSpot |
| Payments & billing | Subscription billing and payment processing | Stripe |
Providers listed are representative of each category at the time of publication and may change as we update the Platform and our vendor relationships.
2 Requesting the Current List
For the current itemized list of sub-processors that process Contributed Data — including entity names and processing locations — or to subscribe to change notifications, contact privacy@mobilyze.net.
3 International Transfers
Where a sub-processor processes Personal Data outside your jurisdiction, we rely on appropriate safeguards for cross-border transfers — such as the EU Standard Contractual Clauses and the UK International Data Transfer Addendum — as described in our Privacy Policy.
4 Changes
When we add or replace a sub-processor that processes Contributed Data, we update this page and the itemized list. Where required by a data-processing agreement, we provide advance notice and an opportunity to object before the new sub-processor begins processing.
5 Contact
- Privacy
- privacy@mobilyze.net
- Data Protection Officer
- dpo@mobilyze.net